Your account and organization settings

Quick answer

Most account settings live in the account menu (your initial, top right). Users manages your team and roles, Billing handles your plan and card, MFA Settings handles passkeys and your authenticator app, and Privacy & data removes someone's details. Receipt settings (your organization's name and address for donation emails) and API access are links in the top bar on a computer, and in the account menu on a phone. There is no profile page: you can't change your organization name or sign-in email yourself, so email [email protected] for those.

Overview

Click your initial in the top right corner. The menu opens with Signed in as and your email at the top, so you can always check which login you are using.

Who this is for

Organizers and Admins looking for account, team, receipt, billing or security settings.

What is in the account menu

Admins also have Receipt settings (your organization's legal name, Tax ID / EIN and mailing address for donation and auction acknowledgment emails) and API access (API keys for connecting other systems). On a computer they are links in the top bar. On a phone the top bar hides them, so the account menu lists them, along with Dashboard, Contacts, Help and My requests.

What you can't change yourself

• There is no profile page. Your organization name and your sign-in email can't be edited in the app. Email [email protected] and we'll change them.
• There is no setting for email or text notifications about your account. Golfers choose their own alerts on their scorecard.
• There is no organization-wide logo. Your logo is added to each event.

Receipt settings

1. 1

   Open Receipt settings

   On a computer, click Receipt settings in the top bar. On a phone, tap your initial, then Receipt settings.

2. 2

   Fill in your details

   Enter your Legal organization name, Tax ID / EIN and Mailing address.

3. 3

   Switch on emails

   Tick Send acknowledgment emails for donations and auction wins. They only go out when all three fields are filled in and the donor gave an email address.

4. 4

   Save

   Click Save receipt settings.

Your team and roles

Only Admins can open Users. There are three roles. Admin has full access and manages team members. Manager manages existing tournaments. Check-in can work on Teams, Players and Check-in only. Only Admins create new tournaments. Remove asks you to confirm and then ends that person's access right away. You can't change or remove your own row, so ask another Admin.

Password and security

To change your password, click Forgot password? on the sign in page and follow the email. To add or remove a passkey or your authenticator app, open MFA Settings.

Plan and billing

Click Billing in the account menu. Only Admins can open Manage billing to update a card or cancel. Anyone else sees Only the account owner can manage billing. See Plans and what's included, Upgrade, downgrade or cancel, and Invoices and receipts.

Leaving or deleting your login

• To leave an organization you were invited to, ask an Admin to click Remove next to your name on the Users page.
• To delete your own login, open the ScrambleSync iPhone app, tap Delete account, and type DELETE to confirm. The website doesn't have this button.
• If you are the only person on the account, deleting your login also closes the organization. Your events are kept and payment records are kept without your name.
• If other people are on the account, only your own login is removed. The organization, its events and the other staff are not touched.
• This can't be undone.