Troubleshooting
All2 min
A golfer can't join the tournament
What to check when a golfer gets an error or can't find their team after entering a join code in ScrambleSync.
All3 min
Scores aren't showing on the leaderboard
What to check when a team's scores are entered but not appearing — or not updating — on the ScrambleSync leaderboard.
Golfer3 min
GPS map not loading or location blocked
How to fix GPS location permission issues in ScrambleSync when the yardage map shows "Location access blocked" or fails to locate the golfer on the course.
All3 min
Payment and registration problems
What to do when a golfer's registration payment fails, they need a refund, or they can't register because the event is full.
All2 min
Frequently asked questions
Quick answers to the most common questions about ScrambleSync — covering accounts, plans, golfer access, scoring, and support.